Shipping & Payment
We at Sita Fabrics, understand the importance of delivering your products in the finest condition and on time. Therefore, we have partnered with some of the most reputed courier partners in this country to seamlessly deliver your products in the best possible duration.
CAN WE RESCHEDULE THE DELIVERY DATE?
In case you are not available during delivery, you could call them back and arrange for redelivery or you can pick it up from their location.
We shall not be responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.
WHAT IS THE SHIPPING TURNAROUND TIME?
Product is dispatched within 24 working hours from the time order is placed and post dispatch, the delivery timeline is 3 to 4 working days
WHAT IS THE Price of the shipping?
For Prepaid orders within India, there are no shipping charges.
For prepaid orders out of India Shipping Cost will be applicable as per the Location.
Note : For Products on discounts, the shipping charges is subject to change.
Refunds/Cancellations
We offer refunds only in cases where the product is damaged or does not match the description. Refund requests are processed within 5-7 days of receiving the request.
Refund Method:
• Refunds will be issued using the same payment method used for the original purchase.
• For Cash on Delivery (COD) orders, refunds will be processed to the customer’s bank account.
If you have any questions or need further assistance, please contact our customer support team at
care@sitafabrics.com